Partner carriers
Partner carrier agreement
Version 2, October 2026. Last reviewed 18 October 2026. Prepared for solicitor review. These are the standard terms we sign with each partner carrier. They work alongside our customer transport terms (version 7).
- The parties. DRVX LTD, trading as DRVX Transport, company no. 17519121, registered office 13 Briscoe Walk, Middleton, Manchester M24 4LG (“DRVX”), and the carrier named in the signed partner agreement (“you”, the “partner carrier”).
- What DRVX does. DRVX finds customers, takes their transport requests and passes suitable jobs to you on a job sheet. DRVX acts as your disclosed agent for each job you accept. We tell the customer that you carry the job, we make the contract for carriage between you and the customer on your conditions of carriage, and we collect the price from the customer on your behalf. DRVX is not a carrier and does not operate goods vehicles.
- What you do. You carry each job you accept with reasonable care and skill, on your own conditions of carriage, using your own vehicles, drivers and approved subcontractors. You are responsible for the goods while they are in your care, and for loss, damage or delay in transit as set out in your conditions.
- Licences and insurance. You must hold, and keep, a valid operator’s licence for any vehicle over 3.5 t, goods-in-transit insurance and public liability insurance suitable for the work you accept. Send us the certificates and tell us straight away if any of them lapses, is suspended or changes. DRVX checks the public operator licence register and may stop passing work if anything is missing.
- Job sheets, accepting and declining. Every job sheet shows the collection, delivery, goods, timings and the customer’s price. You choose whether to accept. When you accept, you confirm your price for the job (including any VAT you charge) and your ETA. A job is only booked once DRVX confirms it to you.
- Don’t invoice or collect from the customer. The customer pays DRVX. Please don’t send the customer an invoice or ask them for payment. Where DRVX has not yet confirmed payment for a job (shown as “Please don’t collect yet” on your job page), don’t collect the goods until DRVX tells you it is covered (paid, or on an approved DRVX credit account).
- Customer money. Money DRVX collects from customers for your jobs is yours, less DRVX’s commission. DRVX keeps a separate record of it and does not treat it as DRVX’s income. If a customer pays DRVX, the customer’s debt to you for that job is settled.
- Commission. For each job DRVX deducts a commission from the customer’s price. The rate depends on the service tier shown on the job sheet: Tier A 10% (minimum £8), Tier B 7.5% (minimum £15), Tier C 5% (minimum £20). The commission is for DRVX’s agency services: finding the customer, booking, customer service and collecting payment.
- Payout. DRVX pays you the customer’s price less the commission (the “net payout”) by bank transfer within 14 days of the end of the month in which the customer’s payment for the job reaches DRVX (and the job is delivered). With each payout we send a commission statement showing, for every job, the customer’s price, DRVX’s commission and your net payout.
- VAT. DRVX LTD is not registered for VAT today. If DRVX registers, VAT at the standard rate will be added to the commission only (never to your carriage price), shown on the commission statement and on a VAT invoice from DRVX, and deducted from your payout. Any VAT on the carriage is yours: if you are VAT registered, include it in the price you confirm, give us your VAT number, and account for it to HMRC yourself.
- If the customer doesn’t pay. For card and bank-transfer jobs, the customer pays before you collect. For jobs on an approved DRVX credit account, you may collect once DRVX confirms the job, and DRVX pays you within 14 days of the end of the month in which the customer pays DRVX. DRVX chases the customer; you don’t. If a customer disputes a job because of how it was carried, we will tell you and work with you to resolve it.
- Extra charges. If a job turns out to be different from the job sheet (extra goods, stops or waiting time, or a failed collection or delivery), tell DRVX before you do the extra work where you can. DRVX will agree the extra charge with the customer, collect it, and pay it to you less commission at the same rate.
- Repeat bookings. Customers DRVX introduces to you stay DRVX customers. If, within 24 months of DRVX first introducing a customer, you carry further work for that customer that was not booked through DRVX, you agree to tell us and to pay DRVX the commission that would have applied. We will send you a statement and a separate invoice for it.
- Customer details and data. You may use the customer’s details only to carry the job. You are an independent controller of the personal data you need for the carriage and must keep it secure under UK GDPR.
- Ending the agreement. Either party may end this agreement by giving 14 days’ notice in writing. Jobs already accepted are carried and paid for under these terms.
- Liability. DRVX is responsible for its own booking and agency services. You are responsible for the carriage. Neither party limits liability for death or personal injury caused by negligence, or for fraud.
- Changes. DRVX may update these terms by giving you 14 days’ notice. The version in force when you accept a job applies to that job.
- Law. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.